The information got there. The decision didn’t. The symptom: everyone was informed, nobody decided The usual explanation, and why it does not hold Four mechanisms: why information crosses and decisions do[…]

Why do you innovate? Your answer decides which ideas get said. The symptom: a full pipeline with nothing uncertain in it The usual explanation, and why it does not hold Four[…]

Everyone supports innovation. Nobody’s KPIs do The symptom: a successful pilot that is still a pilot The usual explanation, and why it does not hold Four mechanisms that keep a pilot[…]

Everyone knew. It took a customer to say it out loud. The symptom: a problem everyone knew about The usual explanation, and why it does not hold Four triggers, and what[…]

You held the workshop. Nothing came of it. The symptom: a good day, then a quiet month The usual explanation, and why it does not hold What breaks after the room[…]

Nobody brings you problems any more The symptom: it has gone quiet, and quiet looks like fine The usual explanation, and why it does not hold What is missing: four signals[…]

The work between teams that no system counts The symptom: the handovers that never fail The usual explanation, and why it does not hold What keeps it invisible: four mechanisms Where[…]

Every idea gets a business case before anyone understands it The symptom: the first question is about money The usual explanation, and why it does not hold What breaks: four mechanisms[…]

Four questions to ask before the next initiative The symptom: you find out late, and always the same way The usual explanation, and why another process does not help Four questions,[…]

Your pilot is halfway through and nobody agrees what it has to prove The symptom: three people, three definitions of success The usual explanation, and why it does not hold What[…]