A project kickoff meeting where one participant is trying to recall an earlier attempt while the others wait.

Every project starts from zero, and a similar one already happened

Every project starts from zero, and a similar one already happened The symptom: somebody remembers, and nobody can retrieve it The usual explanation, and why it does not hold Where memory[…]

An empty meeting room with a whiteboard half wiped clean, a few notes still visible in one corner.

Why Organisations Keep Learning the Same Thing Twice

Why Organisations Keep Learning the Same Thing Twice The condition whose absence produces no event It is not that nothing is written down Three places it is lost inside the company[…]