Four questions to ask before the next initiative The symptom: you find out late, and always the same way The usual explanation, and why another process does not help Four questions,[…]

Your pilot is halfway through and nobody agrees what it has to prove The symptom: three people, three definitions of success The usual explanation, and why it does not hold What[…]

The tool was rolled out. People work the old way The symptom: usage decays at the same rate as attention The usual explanation, and why it does not hold What failed:[…]

Everyone likes the innovation team and nobody funds it The symptom: a full calendar and an empty budget line The usual explanation, and why it does not hold What legitimacy is[…]